At OrderEase, we are dedicated to ensuring your confidentiality by protecting the personal and business information entrusted to us. That commitment is fundamental to the way we do business and is reflected in our privacy policies.
OrderEase has a Privacy Officer who is responsible for overall privacy governance. All of our employees across OrderEase are responsible to maintain your privacy and are available to address any questions or concerns you may have.
If you have questions regarding privacy please contact us at:Robert Tigwell
Most of the information we collect is directly from you when you sign up for our service.
When you request our services, we will ask you to provide only the information that enables us to complete your request or to provide better service.
Information essential for fulfilling our services includes:
We use your personal and business information for the purposes to:
OrderEase may use your personal information for secondary purposes such as:
Our servers automatically record information which is created upon using Hotjar. Data includes:
Logged Data Collected includes
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.
We may communicate with you through various channels including telephone, computer or mail using the contact information you have provided.
If for any reason your information is required to fulfill a different purpose then that of your original intent, we ask for your consent before we proceed.
Access to your information is restricted to authorized employees who have a legitimate business purpose for accessing it. For example, when you call us or email us, designated employees will access your information to verify that you are the account-holder and to assist you in fulfilling your requests.
Unauthorized access to and/or disclosure of client information by an employee of OrderEase is strictly prohibited. All employees are required to maintain the confidentiality of client information at all times and failing to do so will result in appropriate disciplinary measures, which may include dismissal.
Ensuring your confidentiality by protecting your personal and business information is fundamental to the way we do business. For more information see our security statement.
We do the utmost to ensure the information we have about you is accurate and complete. We encourage you to help us keep our information current. Contact us at any time if you wish to verify the accuracy or update the information we have about you.
If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below.
For this GDPR Privacy Notice, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. Company will be the controller of your Personal Data processed in connection with the Services.
If you have any questions about this notice or whether any of the following applies to you, please contact us at support@OrderEase.com. Note that we may also process Personal Data of our customers’ end users or employees in connection with our provision of services to customers, in which case we are the processor of Personal Data. If we are the processor of your Personal Data (i.e., not the controller), please contact the controller party in the first instance to address your rights with respect to such data.
In the normal course of business, you receive periodic access to information in the form of transaction activity records, including account statements and order confirmations. This information is routinely available to you through emails, and our secure online website.
If you want to verify the accuracy of other personal information we hold about you, you may submit a written request to our privacy officer noted above to obtain access to such information. To avoid delays in obtaining your information, please provide sufficient detail to permit us to identify you and the specific information that you are requesting.
If you have any questions about our privacy policies and how they relate to you please contact us.
Since 2014, LinkGreen's thought leadership, leading edge technologies, and exceptional customer service have earned it over 6,000 connected wholesale and retail customers in the North American garden center industry. Over the past few years, LinkGreen has moved beyond its garden center roots and now offers a highly scale-able wholesale ordering solution that interconnects numerous industries. To support its broader industry focus, LinkGreen was re-branded to OrderEase in January 2020.
570 Bryne Drive, Unit E
Barrie ON, L4N 9P6
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