Order Automation Software for Multichannel Operations

By automating the entire order lifecycle, from receipt to fulfillment, a B2B order automation platform eliminates manual steps, reduces errors, and accelerates throughput.

Key efficiency gains include:

• Instant order capture: Automatically ingest orders from portals, EDI, email, and web channels into a unified workflow, removing data re-entry.
• Built-in validation: Enforce pricing, inventory, and credit rules upfront to catch exceptions before they derail fulfillment.
• Workflow orchestration: Route orders to the right team or partner (e.g., internal warehouse, 3PL, drop-ship) based on predefined rules.
• Real-time visibility: Dashboards and alerts let your ops leaders spot bottlenecks and intervene only when exceptions occur.
• Seamless ERP sync: Orders flow straight into your ERP or fulfillment system without manual handoffs—no more back-and-forth between spreadsheets and back offices.

When order volumes grow or channels multiply, relying on spreadsheets and email quickly becomes unsustainable.

A dependable order automation system is the foundation for:

• Scalability: Handle spikes in demand (promotions, peak seasons) without adding headcount.

• Accuracy: Eliminate data-entry mistakes that lead to stockouts, chargebacks, and unhappy customers.

• Cost control: Reduce manual labor costs and error-related penalties, improving your bottom line.

• Customer experience: Deliver faster confirmations, on-time shipments, and proactive exception handling.

• Compliance & auditability: Maintain an auditable record of every order change, approval, and document exchange.

With OrderEase, there’s truly nothing for your team to configure or maintain. Every connector comes plug-and-play out of the box. We ship prebuilt, turnkey integrations for all leading ERPs and POS platforms.

Once you turn us on:

• Auto-discovery & mapping: Our connectors automatically detect your ERP/POS data model and map key fields—no manual setup or coding required.

• Zero-touch syncing: Orders, inventory levels, shipment updates, and financial transactions flow bi-directionally in real time, without batch jobs or middleware.

• Continuous maintenance: Whenever your ERP/POS issues an update, our prebuilt adapters are updated behind the scenes so you never have to touch a configuration.

Order-to-Cash automation software, often called order-to-cash automation software,  handles every step from when a customer clicks “buy” through to your ERP recording the cash receipt, with zero manual handoffs.

Here’s how OrderEase does it end-to-end:

Instant order capture & validation: Orders flow in from EDI, marketplaces, portals, or email into OrderEase’s system, where built-in rules check pricing, inventory, and credit before the order ever hits your ERP.

• Automated fulfillment orchestration: Once validated, orders are routed automatically to your warehouse, 3PL partner or drop-ship vendor—based on your custom rules, ensuring the right fulfillment path every time.
• Seamless invoicing & billing: The moment an order ships, OrderEase generates and delivers the invoice (850 → 810), matching your customer’s format requirements and sending it directly via EDI or email—no re-keying.
• Real-time payment reconciliation: Payment confirmations (e.g., 820 remittance advices) are ingested automatically, matched to outstanding invoices, and reconciled in your ERP—eliminating days of manual cash application.
• 360° visibility & audit trail: Dashboards track every order receipt, exception, shipment, invoice, and payment, so finance and operations share a single source of truth, and you maintain complete auditability.
• With OrderEase, your entire order-to-cash cycle runs hands-free—orders, invoices, payments, and ERP updates all sync automatically—so you close the loop faster and free your teams to focus on growth instead of data entry.