Acumatica Integration

How OrderEase Works with Acumatica

OrderEase orchestrates the full order lifecycle around Acumatica. Orders are captured from connected sales channels, validated against your business rules, and structured to match your Acumatica configuration before they are created as Sales Orders or Sales Invoices.

Fulfillment and invoicing signals are coordinated across connected systems without pushing channel-specific logic into Acumatica. Acumatica stays your system of record for customers, items, inventory, and invoices while OrderEase manages the variability upstream of it.

Order Ops Workflows

Who This Integration Is For

Built for distribution and manufacturing teams managing orders across multiple sources, where order structure, timing, and business rules change from channel to channel. OrderEase manages that complexity so Acumatica stays stable as the system of record.

Your existing Acumatica configuration, workflows, and downstream processes stay intact. Channel-specific logic sits in OrderEase instead, which means no custom scripts, no added middleware, and no ERP redesign.

Integration Data Flow

Acumatica ↔ OrderEase

Direction

Trigger

Frequency

Customers

Acumatica → OrderEase

Customer created or updated in Acumatica

Daily scheduled + manual sync

Products

Acumatica → OrderEase

Stock item created or updated in Acumatica

Daily scheduled + manual sync

Inventory

Acumatica → OrderEase

Warehouse quantity change in Acumatica

Every 15 minutes + manual sync

Orders

OrderEase → Acumatica

Order reaches configured status

Real-time push

Inbound Orders

Acumatica → OrderEase

Sales order created or updated

Every 15 minutes + manual sync

Invoices

Acumatica → OrderEase

Sales invoice created or updated

Every 15 minutes + manual sync

Shipments

OrderEase → Acumatica

Shipment marked shipped in OrderEase

On event

Order Reconciliation

Acumatica → OrderEase

Order edited in Acumatica after push

Scheduled

Featured Acumatica Integrations

OrderEase | Acumatica ecommerce integration

Orders arrive from ecommerce, marketplaces, EDI partners, sales reps, and emailed POs into one intake point.

Orders are collected

View integration

Items, customer details, pricing, shipping fields, and order attributes are structured into a consistent format.

Data is standardized

OrderEase | Dynamics 365 shopify integration

Channel rules, account logic, partner requirements, and workflow conditions are applied before anything moves.

Rules are applied

Orders push at the status you choose, Confirmed or Submitted, once the customer and items are resolved.

Orders are released

View integration

Orders arrive in Acumatica as a Sales Order or Sales Invoice, based on your push setting.

Orders arrive

View integration

Operations, fulfillment, and back-office teams receive more consistent order records with less cleanup downstream.

Teams work from a stronger starting point

Integration Settings

Configured Acumatica Sync Settings

Order Settings

Locations

Customer Settings

Product Settings

Shipping Settings

Invoice Settings

Control how and when orders flow into Acumatica, and in what form.

Push Order on Status

Choose whether orders push to Acumatica when they are Confirmed or when they are Submitted, so your team can action an order before it lands in the ERP.

Push Orders as Sales Orders or Sales Invoices

Push each order into Acumatica as a Sales Order for normal fulfillment, or as a Sales Invoice when the order skips fulfillment entirely.

Missing Customer Options

Decide what happens when an order arrives for a customer with no Acumatica link. Reject the order, or create the customer in Acumatica automatically.

Missing Product Options

Decide what happens when an order line has a SKU with no matching Acumatica item. Reject the order, or create the item in Acumatica automatically.

Use Acumatica Pricing for Orders

Let Acumatica override order pricing at push time instead of keeping the prices captured in OrderEase.

Import Orders from Specific Customers

If you pull orders out of Acumatica into OrderEase, name the customers OrderEase should actively pull for.

Order Reconciliation

Turn on to re-read every order that already has an Acumatica reference and reconcile status, line quantities, and prices back into OrderEase. Useful when your team edits orders in Acumatica after they are pushed.

Custom Fields

Map Acumatica user-defined fields on the customer record into OrderEase user-defined fields.

Select which Acumatica warehouses OrderEase brings inventory in from, so the quantities your buyers see come only from the locations you choose.

Allowed Locations

Choose the Acumatica warehouses OrderEase should bring inventory in from

Warehouse on Shipment

Set the Acumatica warehouse used when a shipment is created, or leave it to fall back to your Acumatica default

Control which Acumatica customers synchronize so only relevant accounts come across.

Sync Inactive Customers

By default OrderEase brings in active customers only. Turn this on to include customers marked inactive in Acumatica

Customer Matching

Customers match on Acumatica CustomerID. New customers are added to your All Locations buyer group on first sync

Contact and Address Sync

The customer's main contact and address come across as the OrderEase shipping and billing address, with country and state matched against the OrderEase geography list

Custom Fields

Map the Acumatica customer Note field, or Acumatica user-defined fields, into OrderEase user-defined fields

Define how product data flows so catalogs stay aligned with your ERP.

Sync Inactive Products

Bring in stock items marked inactive in Acumatica alongside active ones

Product Types to Pull

Specify which Acumatica item types OrderEase should bring in

Import Categories from Acumatica

Turn Acumatica Item Class into the OrderEase product category. Leave off and new products land in a New Product category instead, with existing products keeping the category they already have

Product Matching

Products match on SKU against the Acumatica InventoryID

Pricing

Acumatica default price is brought in as the OrderEase net price when Acumatica pricing is not set to override at order push

Custom Fields

A stock item's Acumatica description is carried into both the OrderEase product name and its comments. Acumatica user-defined fields on stock items can be mapped as part of integration setup.

Keep shipment data aligned across both systems.

Create Shipments in Acumatica

Push shipments from OrderEase into Acumatica against the originating Sales Order, including ship date and tracking

Shipment Warehouse Override

Send a specific Acumatica warehouse on shipment creation instead of the Acumatica default

Bring Acumatica billing data into OrderEase for a complete order-to-cash view.

Create Invoices in OrderEase

Pull Acumatica sales invoices into OrderEase, with line items, quantities, unit prices, and tax

Invoice Traceability

Each invoice carries its Acumatica invoice reference, so you can trace an OrderEase invoice back to the Acumatica record

What are the limitations of native Acumatica order entry?

Acumatica manages sales orders well once they exist as clean records. What it does not do is capture and normalize orders arriving from ecommerce, EDI, sales reps, and email in different formats. That intake layer is what OrderEase adds.

Does Acumatica handle multichannel order intake on its own?

Not without added tooling. Acumatica includes sales order processing, but each new channel brings its own formats, SKUs, pack sizes, and validation rules. OrderEase standardizes all of it upstream so Acumatica receives one consistent order structure regardless of source.

Can OrderEase handle EDI for an Acumatica business?

Yes. EDI for Acumatica always runs through a dedicated platform that handles trading partner connectivity, X12 translation, and validation before an order becomes an Acumatica record. OrderEase does that work, and adds ecommerce, marketplace, portal, sales rep, and emailed PO intake through the same connection, so every channel arrives in Acumatica in one consistent structure.

How does OrderEase integrate with Acumatica?

Through a prebuilt connection to Acumatica's REST API, authorized with OAuth 2.0 against your Acumatica tenant. It synchronizes customers, stock items, inventory, orders, and invoices. You switch each sync on or off, run any of them on demand, and choose how orders with a missing customer or product are handled.

Setup inside Acumatica is an OAuth 2.0 application and a user with a REST API role and entity permissions. No custom development is needed.

Does OrderEase support real-time Acumatica order synchronization?

Orders push to Acumatica in real time once they reach your configured status. Inventory, inbound orders, and invoices sync every 15 minutes. Customers and products sync daily, and every sync can be run manually on demand.

How does OrderEase prevent incomplete sales orders in Acumatica?

OrderEase checks the customer link, the InventoryID on every line, and the full ship-to and bill-to address before an order is pushed. When the customer or a product is missing, your Missing Customer and Missing Product settings decide what happens. The order is rejected, or OrderEase creates the record in Acumatica first.

What happens if my Acumatica team edits an order after it is pushed?

When Order Reconciliation is turned on, it reads those edits and updates status, line quantities, and pricing back in OrderEase, so both systems reflect the same order.

How OrderEase Works with Acumatica

Preconfigured Integrations

Who This Integration Is For

Acumatica ↔ OrderEase

What This Means for Your Business

Fewer manual work fixes

Your Acumatica setup stays put

Faster channel onboarding

Fewer ERP projects

Correct orders on arrival

Edits in Acumatica flow back

Featured Acumatica Integrations

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Common Acumatica Order Management Use Cases

Order Intake and Standardization

Upstream Order Validation

Order Visibility Outside the ERP

Scaling Order Volume

Configured Acumatica Sync Settings

Push Order on Status

Push Orders as Sales Orders or Sales Invoices

Missing Customer Options

Missing Product Options

Use Acumatica Pricing for Orders

Import Orders from Specific Customers

Order Reconciliation

Custom Fields

Allowed Locations

Warehouse on Shipment

Sync Inactive Customers

Customer Matching

Contact and Address Sync

Custom Fields

Sync Inactive Products

Product Types to Pull

Import Categories from Acumatica

Product Matching

Pricing

Custom Fields

Create Shipments in Acumatica

Shipment Warehouse Override

Create Invoices in OrderEase

Invoice Traceability

Frequently Asked Questions About Acumatica Integrations

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